Where can I find more information on configuring and using the filter?

We offer a video tutorial series which uses Video and Voice to guide you step by step on “HOW DO I USE " the Features within my Filter. ­

Please click here Video Tutorials to view this page.

What is the Internet Access Status page?

The Internet Access Status Page

The Status page identifies the name of the Profile you are logged into as well as the filtering options that are currently enabled for that Profile. You can not access the Status page until you log into a Profile.

How do I temporarily allow or block all internet access?

Allowing or Denying All Access

To temporarily allow unfiltered access to the Internet (Allow All) or to block all access (Deny All), do the following:

How can I submit a website for review?

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Submitting Sites for Review

If you believe a web site has been categorized incorrectly, you can submit it to Familyfellowship.com to have it reviewed by our Content Review team.

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    • How can I view a blocked website if I know it is acceptable?

    Yes

    Open your profile manager - select the profile yo­u would like this feature to work on.

    Now click the Preference blue tab on the left

    How can I customize the Deny Page?

    Customizing the Deny Page

    In the Preferences menu tab, you can choose how much information should be displayed to users when they are denied access to a web site.

    How do I prevent the filter from being uninstalled?

    How to prevent the FamilyFellowship.com filter from being removed

    How do I restrict users from logging out of their profile?

    Restricting Profile Logout

    In the Preferences menu tab, you can choose to restrict users from logging out of their Profile. In most cases, requiring a password to log into a Profile provides strong enough security.

    How do I password protect my profiles?

    How do I password protect my profiles:

    When you 1st make a profile you will see the Password and confirm boxes to the right the the NEW Profile name box 

    Enter in the password for THIS profile ( remember each profile should have it's own password )

    DO NOT CHECK the NO password box make sure it is blank - no check mark. 

    Complete this New profile area then select ADD new profile.­

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