Welcome to Customer Care

F.A.Q.

 Our Frequently Asked Questions (FAQ)!

Click here to view our FAQ page

If you desire not to be able to turn off the filter - Contact us on the form below

Tutorials:

Get the most out of your Familyfellowship.com Filter

View your Members Only Video Tutorials Click here

Watch the filter over view click here.

Contact Us

E-Mail: Please use the form below

Technical, Billing and Sales Support:

Toll Free: 1-877-873-2300
Hours: Monday thru Friday 9AM CST - 5PM CST USA

Phones Closed Saturday & Sunday - email only please
Limited After Hours Support Available

Need to Down Load your Filter?

Click on My Account ; login and select  down load the filter

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Please Note:  If you forgot to cancel before your account auto renewed , simply cancel your account then email support using the form below within 3 days of the charge requesting  your refund.   Terms of Service

To protect the integrity of your Filter we do not cancel accounts upon Email or Phone request - Please use the My Account link here on site - located on the top menu - Thank you.

To better serve you, if you already have an account with us and you are contacting us for support, please enter your Account user name, as well as the email address and phone number you used when you signed up. Thank you!

Click here for important email delivery information

To ensure that you receive all communications from FamilyFellowship.com Customer Care, please add support@familyfellowship.com to your email program's address book, contact list or allow list.

Current users only