Welcome to Customer Care
Our Frequently Asked Questions (FAQ)!
Get the most out of your Familyfellowship.com Filter
View your Customer support Video Tutorials Click here
To learn about Your Free Accountability program Click
For: Support, Billing and Sales
E-Mail : Please use the form below
Need to Down Load your Filter again Or need to cancel ?
you will need your profile manager user name and password
Click on My Account ; log in and select down load the filter or cancel
You can down load your Filter onto both PC & Mac Lap top and Desk top with one account
Works with: Intel Macs running 10.5 and 10.6
Windows 7 - Windows Vista and Windows XP
Does not work with: I phones , I pads , tablets etc. or
Please Note: If you forgot to cancel, before your account auto renewed , click the Terms of Service link below to learn about a refund
To protect the integrity of your Filter we do not cancel accounts upon Email or Phone request - Please use the My Account link here on site - located on the top menu (above) on this page and click cancel - Thank you.
SEND US AN EMAIL
To better serve you, if you already have an account with us and you are contacting us for support, please enter your Account user name, as well as your email address and a call back phone number. Thank you!
To ensure that you receive all communications from FamilyFellowship.com Customer Care, please add firstname.lastname@example.org to your email program's address book, contact list or allow list.