Welcome to Customer Care

F.A.Q.

 Our Frequently Asked Questions (FAQ)!

Click here to view our FAQ page

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Tutorials:

Get the most out of your Familyfellowship.com Filter

View your Members Only Video Tutorials Click here

Watch the filter over view click here.


To learn about Your Free Accountability program Click

Contact Us

E-Mail: Please use the form below

Technical, Billing and Sales Support:

Toll Free: 1-877-873-2300
Hours: Monday thru Friday 8AM  - 5PM CST USA                    

Phones Closed Saturday & Sunday and Holidays

Limited After Hours Support Available

Need to Down Load your Filter again?

Click on My Account ; login and select  down load the filter

You can down load your Filter onto both PC & Mac with one account

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Please Note:  If you forgot to cancel, before your account auto renewed , click the Terms of Service link below to learn about a refund 

Terms of Service

To protect the integrity of your Filter we do not cancel accounts upon Email or Phone request - Please use the My Account link here on site - located on the top menu - Thank you.


To better serve you, if you already have an account with us and you are contacting us for support, please enter your Account user name, as well as your email address and a call back phone number. Thank you!

Click here for important email delivery information

To ensure that you receive all communications from FamilyFellowship.com Customer Care, please add support@familyfellowship.com to your email program's address book, contact list or allow list.

Current users only